Collecting log files in SUM online mode
SUM generates a set of debug log files that contain internal process and debug information which can be useful in determining issues with
SUM. Log files are stored in the
/var/tmp/sum (Linux) and
%LOCALAPPDATA%\sum (Windows) directories.
SUM creates log files for each function and node that
SUM updates.
SUM includes a utility named
gatherlogs.bat (Windows) or
gatherlogs.sh (Linux) to create a compressed .zip (Windows) or tar.gz (Linux) file with all the logs. To review the log files, you can run this utility to gather all the logs in one file.
Procedure
-
Open the directory that contains
SUM and then launch
gatherlogs.bat(Windows) orgatherlogs.sh(Linux). -
Use the command
gatherlogs -sto run the logs without a pause.